Our Journey

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Our Journey

UrbanAid began with a simple realisation—finding trustworthy and consistent home helpers in gated communities shouldn’t be so difficult. As urban living evolved and the pace of life quickened, we noticed that households were increasingly looking for convenience, security, and professionalism—but the home help industry hadn’t kept up.

We saw the opportunity to make a difference.

What started as an idea to bring structure to an unorganised sector quickly evolved into a full-fledged platform. By combining technology with a deep understanding of community living, we set out to transform how home services are accessed and managed. From onboarding verified professionals to creating app-based solutions for residents, every step of our journey has been about simplifying lives and building trust.

Today, UrbanAid continues to grow—serving more communities, solving real problems, and shaping the future of home help in India.

How UrbanAid Services Works

Reliable home help, made simple.

Getting trustworthy home assistance shouldn’t be a hassle—and with UrbanAid, it isn’t. We’ve built a seamless, tech-enabled process that takes the stress out of managing household support. Whether you’re looking for a daily maid, cook, or specialised service, UrbanAid ensures a secure and efficient experience from start to finish.

Here’s how it works:

Getting reliable home help is quick and stress-free with UrbanAid. Simply browse verified homecare professionals tailored to your gated community, book through our easy-to-use app, and enjoy secure, transparent service backed by background checks and ongoing support. We handle the details—from scheduling to compliance—so you can focus on what matters most.

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Sign Up & Define Your Needs

Get started by creating your account through our app or website. Simply share the services you need—be it cleaning, cooking, or more—along with your preferred schedule, and we’ll take care of the rest.

Browse Verified Profiles

Explore a curated list of thoroughly background-checked home support specialist available exclusively for your gated community. Each profile includes details on experience, skillsets, languages spoken, and service availability—helping you make informed choices with complete confidence. With real resident ratings and verification badges, you know exactly who you're inviting into your home.

Book, Manage & Pay Securely

Once you’ve found the right professional, book their services instantly through our app. From there, you can easily manage schedules, track service history, and communicate directly—all in one place. Our secure digital payment system ensures quick, cashless transactions with complete transparency. Whether it’s a one-time need or recurring help, you stay in control with just a few taps.