About Us

Why UrbanAid Services Came to Life

In the fast-paced world of urban India, especially within gated communities, finding reliable and trustworthy domestic help is often stressful and time-consuming. Families face common concerns around safety, dependability, and consistent quality—without a central solution they can trust.

We saw a clear gap in the market and a growing need for a more organised, tech-enabled approach to home services. With more households adopting a ‘Do It For Me’ mindset, it became evident that the traditional, informal way of hiring residential support staff was no longer enough.

That’s why we created UrbanAid Services—a secure, convenient, and reliable platform that simplifies how households find, book, and manage home care professionals. By combining smart technology with a people-first approach, we’re transforming how home care help is accessed in modern gated communities.

Vision

To be India’s most trusted and convenient platform for accessing reliable home management services within gated communities.

Mission

To connect households with verified, skilled professionals through a secure and easy-to-use technology platform—ensuring a positive experience for both families and service providers.

Our Core Values

Trust & Safety: We prioritise your peace of mind through strict background checks and security protocols.
Reliability: Consistent, high-quality service is at the heart of everything we do.
Convenience: Our platform is designed to make your life easier, offering hassle-free booking and management.
Respect: We foster mutual respect between families and service providers, creating a dignified work environment for all.
Professionalism: From punctuality to conduct, we uphold the highest standards of service and accountability
Transparency: Clear communication, honest practices, and no hidden surprises.
Innovation: We use technology to simplify everyday tasks and enhance your lifestyle.
Customer-Centricity: Your needs guide every feature we build and every service we offer.

The UrbanAid Difference

UrbanAid isn’t just another listing service—we’re a fully managed platform built specifically for the unique needs of gated communities. Our approach goes beyond connecting families with trusted home helpers; we provide a secure, end-to-end solution that simplifies home service management through smart technology and dedicated support.

From background verification to real-time service tracking, we handle the details so you don’t have to. By focusing exclusively on gated communities, we ensure higher accountability, better service consistency, and a personalised experience tailored to your lifestyle.

With UrbanAid, you’re not just hiring help—you’re gaining peace of mind.

Our core difference:

At UrbanAid, we go beyond basic service listings. Here’s what truly sets us apart:

Rigorous Verification: Every professional on our platform undergoes a thorough background check, including ID validation, police verification (where applicable), and screening for prior work history—ensuring only trusted individuals enter your home.
Tech-Driven Convenience: Our user-friendly app lets you book, manage, and make payments for domestic help with just a few taps. Enjoy real-time updates, appointment tracking, and a fully digital experience designed for modern households.
Unwavering Reliability: We’ve built systems to promote punctuality, consistency, and service quality—so you can count on dependable support every day, without the uncertainty.
Community-Centric Approach: We specialise in serving gated communities, with a deep understanding of their unique security protocols and operational needs. Our services are tailored to integrate smoothly within society rules and resident expectations.

Qualified Team Members

Jordane O.

Commercial Cleaner

Jems B.

Commercial Cleaner

Rose J.

Commercial Cleaner

Erika M.

Commercial Cleaner

Premium Cleaning Solutions 100% Spotless Results

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5 Star Received

Some Feedbacks From Our Customers

"UrbanAid made it so easy to find a verified cleaning professional for our apartment. The service is organised, punctual, and the app is very user-friendly. It’s exactly what gated communities in Hyderabad need."

Ananya V.

– My Home Bhooja, HITEC City

"Great experience overall. I found a cook through UrbanAid who now helps us daily. She’s on time, hygienic, and understands our food preferences well. Setup and booking were simple."

Kiran M.

Aparna Serene Park, Kondapur

"Security was always a concern when hiring maids. With UrbanAid, I feel reassured knowing their professionals are background-checked. Customer support is also quick and helpful."

Suma D.

Prestige Ivy League, Hitech City

"I was impressed with how quickly I could get help for general housekeeping. The platform respects the specific needs of our gated community, which makes a big difference."

Harish B.

Ramky One Galaxia, Nallagandla

"App is easy to use, and the team is responsive. One time there was a delay, but customer support quickly resolved it. The maid we hired is polite, efficient, and regular. Worth signing up!"

Meena K.

Jayabheri The Peak, Gachibowli

"We finally found someone who understands our dietary preferences for cooking. It’s hard to find the right help, but UrbanAid made the process smooth and stress-free."

Divya T.

Dream Valley Township, Manikonda

About Us

Why UrbanAid Services Came to Life

Vision

Mission

Our Core Values

The UrbanAid Difference

Our core difference:

Qualified Team Members

Premium Cleaning Solutions 100% Spotless Results

Some Feedbacks From Our Customers

Quick Links

Our Services

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